FAQs (old version before Coogle Merchant setup)
Delivery:
We dispatch packages through Australia Post on each business day at noon. The stock is located at Doncaster East(Melbourne, VIC). You can choose self-pickup in Doncaster East. The customer can pick up the item after order has been confirmed.
Lead time by AusPost :
These estimates are based on AusPoat recent delivery performance. Please note that shipping lead times will be longer during the high season. Please consider adding a buffer time when purchasing items for special events such as a birthday or party.
Express Parcel:
To Capital: 2-3 business days
New South Wales: 2-3 business days
Northern Territory: 3-5 business days
Queensland: 2-4 business days
South Australiac:2-3 business days
Tasmania: 2-3 business days
Victoria: 1-2 business days
Western Australia: 3-5 business days
Stadnrad Parcel: :
Capital: 3-5 business days
New South Wales: 3-5 business days
Northern Territory: 6-9 business days
Queensland: 4-6 business days
South Australia: 3-5 business days
Tasmania: 3-5 business days
Victoria: 2-4 business days
Western Australia: 6-8 business days
You can get the expected delivery date by tracking your parcel using the AusPost app or AusPost online tracking tool.
Payment:
The platform provides major payment options. We also accept other payment alternatives. Message us for AU bank transfer, PayerID, Paypal or cash on pick up.
Return:
Buyers have 7 days to return a goods. After we receive the returned item, a refund will be given. The buyer is responsible for return shipping costs.
Stock availability:
We consistently update stock quantity. As long as you are still able to view this listing, the product remains available.