FAQs (old version before Coogle Merchant setup)

 

Delivery:
We dispatch packages through Australia Post on each business day at noon. The stock is located at Doncaster East(Melbourne, VIC). You can choose self-pickup in Doncaster East. The customer can pick up the item after order has been confirmed.  

Lead time by AusPost : 
These estimates are based on AusPoat recent delivery performance.  Please note that shipping lead times will be longer during the high season. Please consider adding a buffer time when purchasing items for special events such as a birthday or party. 
Express Parcel:
To Capital: 2-3 business days
New South Wales: 2-3  business days
Northern Territory: 3-5  business days
Queensland: 2-4  business  days
South Australiac:2-3  business days
Tasmania: 2-3  business  days
Victoria: 1-2  business  days
Western Australia: 3-5  business days
Stadnrad Parcel: :
Capital: 3-5  business  days
New South Wales: 3-5  business days
Northern Territory: 6-9  business days
Queensland: 4-6  business days
South Australia: 3-5  business days
Tasmania: 3-5  business days
Victoria: 2-4  business days
Western Australia: 6-8  business days
You can get the expected delivery date by tracking your parcel using the AusPost app or AusPost online tracking tool.
Payment:
The platform provides major payment options. We also accept other payment alternatives. Message us for AU bank transfer, PayerID, Paypal or cash on pick up. 
 
Return:
Buyers have 7 days to return a goods.  After we receive the returned item, a refund will be given. The buyer is responsible for return shipping costs. 
 
Stock availability: 
We consistently update stock quantity. As long as you are still able to view this listing, the product remains available.